Whether you’re a first-time user or have used Instacart for years, it can be unsettling to discover that your account is under review. Your account can be placed under review if there is suspicious activity associated with it or if any of the information you provided on your profile doesn’t align with what Instacart has on record.
What Can You Do When Your Account Is Under Review?
If your Instacart account is under review, you will receive an email notification directly from Instacart support with the subject line: “Your Instacart Account Is Under Review.” This email will explain why your account is being reviewed and outline the steps you must take to verify your identity and restore access to your account. Typically, this process requires you to upload a photo of valid government Identification (ID) and a selfie of yourself in order to confirm who you are and prevent fraudulent activity. Once they receive these documents, it takes up to 48 hours for their team to review them and respond with an update about the status of your account.
Ensuring That Your Account Remains Secure
Once you’ve gone through the verification process, it’s important that you take additional steps in order to ensure that your account remains secure in the future. Here are some best practices you should follow:
- Create strong and unique passwords for each website where you have an online presence.
- Don’t share sensitive information over unsecured networks or websites; make sure it’s encrypted first.
- Frequently monitor transactions for any signs of unauthorized activity or fraud.
- Enable two-factor authentication wherever possible so only authorized users can access your accounts—even if someone knows your password!
By following these guidelines, not only will you help protect yourself from potential fraudulent activity but also provide peace of mind that all the personal data associated with your accounts remain secure.
